Cookies, and your choice about them
A few cookies are needed to make the basket and your sign-in work. Everything else — analytics and advertising — is set only if you say yes, and you can change your mind at any time.
The short version
When you first visit, a banner asks whether you are happy for us to use analytics and advertising cookies. Until you choose, none are set. If you say no, none are set, and the site works exactly the same. The only cookies that are always there are the ones in the first table below, without which the basket and signing in could not work.
Always on: strictly necessary
| Name | What it does | How long |
|---|---|---|
| rec_portal | Keeps you signed in to your account or the trade portal. | 7 days |
| rec_staff | Keeps our own staff signed in to the admin. Never set on a customer’s browser. | 12 hours |
| CookieConsent | Remembers the choice you made in the cookie banner, so we do not ask on every page. Set by Cookiebot. | 12 months |
| Your basket | Held in your browser’s own storage so the pieces you have chosen survive a refresh. It never reaches us until you order. | Until you clear it |
| Studio working copy | The keepsake you are designing, kept in your browser so a mis-tap does not lose it. | Until the tab closes |
Strictly necessary cookies do not need your permission, because without them the thing you asked for — a basket, a sign-in — cannot work at all.
Only if you say yes: statistics
Google Analytics, to see which pages are read, where visitors come from and where the site is confusing. It tells us about visits in total, not about you by name.
| Name | Set by | How long |
|---|---|---|
| _ga, _ga_* | Google Analytics | 2 years |
Only if you say yes: marketing
These let us see whether an advert led to a visit or an order, and show our advertising to people who have visited us before.
| Name | Set by | How long |
|---|---|---|
| _gcl_au | Google Ads | 90 days |
| _fbp, _fbc | Meta (Facebook and Instagram) | 90 days |
| _ttp, _tt_enable_cookie | TikTok | 13 months |
| li_sugr, bcookie, lidc, UserMatchHistory, AnalyticsSyncHistory | 1 day to 1 year |
The companies that set these may also set cookies of their own on their own sites, under their own policies. The cookie banner’s details show the complete, current list: it is checked against the site automatically every month, so it is the list to rely on if it and this page ever differ.
When you order, and you have said yes
If you have allowed these cookies, we also tell the same companies directly from our own server when you place an order or ask for a Print Taking Kit, with your email address and telephone number scrambled so they cannot be read. It lets them count the order even when your browser blocks their scripts. If you have said no, nothing is sent. Orders placed through a funeral director or other trade partner are never sent to advertisers at all. Our privacy policy says more.
An embedded video
One page shows a video hosted by Google. It is not loaded until you press play, and when you do, Google may set cookies of its own. You can simply not play it.
Changing your mind
Use Cookie settings at the foot of any page, or the button at the top of this one, to change your choice at any time. Every browser also lets you block or delete cookies and site storage, usually under Settings, then Privacy — though blocking the strictly necessary ones will stop the basket and sign-in from working.
Last updated 27 September 2026. Silver Fingerprint Ltd, trading as Recollections Jewellery. Registered in England and Wales, company number 06754636. Registered office: 18 Hermes Road, Gilmoss Industrial Estate, Liverpool, L11 0ED. VAT registration GB 976 6267 64.
0151 545 0773 · [email protected]